Training on Strategies and Values for Creating Member Loyalty in SACCOs

Background

Over the years cooperatives have thrived by numbers, trust and member patronage. It is one step to come together for a certain cause and yet another uphill task to keep constructively together over time.  This can only be achieved if all players in the SACCO get to appreciation that;

SACCOs are not driven by sales alone but by a number of contributing factors that bring about member loyalty-which can be defined by the degree of commitment a member has to an organization and the willingness to remain a part of it over time. Having loyal members is an integral part of institutional growth and development. However, stakeholders ought to appreciate that loyal members are made and not a coincidence.

It’s against this background that UCSCU has organized a training intended to focus on strategies and values for creating a loyal member in SACCOs.

who should attend

• CEOs/General Managers/Managers
• Credit Managers, Officers
• Customer Care, member relationship managers/Front desk Officers
• Human Resource Committees
• Education & mobilization Committee

Please confirm your participation through an email by Wednesday 24^th/April/2024 to ucscu.headoffice1@gmail.comor a Phone call to 0704390760 / 0774174036/0702871805 / 0782680532